Reach customerswhere they chat
Explore 41 real-world WhatsApp and Viber business messaging flows across eCommerce, Delivery, Retail, Fintech, Healthcare, Travel — with live interactive previews.
Two powerful channels. One strategy.
WhatsApp and Viber together cover over 3 billion users across every major market. Here's what each brings to your messaging strategy.
WhatsApp Business
3B+ users- Template messages with image header, body, footer, and CTA buttons
- Interactive carousels for product browsing
- Delivery notifications and transactional alerts
- Two-way customer support conversations
- 98% open rate vs 20% for email
Viber Business
1B+ users- Strong in Eastern Europe, Middle East & South-East Asia
- Rich media messages with full-width image and action buttons
- Carousel messages for product discovery
- Transactional and promotional messages
- Verified business badge builds customer trust
Rich messaging that converts
Go beyond plain text. Use the same interactive features that top brands use to engage and convert customers on WhatsApp and Viber.
Rich Cards & Carousels
Send swipeable product carousels, branded image cards with title and description, and action buttons — all native in WhatsApp and Viber.
3B+ Reachable Users
WhatsApp reaches over 3 billion users worldwide. Viber adds 1 billion more — particularly strong in Eastern Europe, the Middle East, and South-East Asia.
Verified Business Sender
Both WhatsApp and Viber show your brand name, logo, and a verified badge — customers always know it's really you.
41 Industry Use Cases
Pre-built conversation flows for eCommerce, Delivery, Retail, Fintech, Healthcare, Travel and more — each with live WhatsApp and Viber previews.
Real-world use cases
41 pre-built conversation flows across 7 industries, each with live WhatsApp and Viber previews.
eCommerce
Product carousels, order tracking, abandoned cart recovery, flash sales, and return flows.
Delivery
Live package tracking, delivery window scheduling, failed delivery recovery, and proof of delivery.
Retail
In-store promos, loyalty point updates, new collection launches, and click & collect notifications.
Fintech
Fraud alerts, payment reminders, account summaries, loan offers, and card activation flows.
Rental Cars
Booking confirmations, vehicle upgrades, pickup reminders, return guidance, and post-rental surveys.
Healthcare
Appointment reminders, prescription notifications, lab results, wellness check-ins, and vaccination campaigns.
Travel & Hospitality
Boarding passes, flight delay rebooking, hotel digital check-in, experience upsells, and post-stay surveys.
Implement this use case for your business.
Bind builds production-ready WhatsApp and Viber flows across every industry. 15 years of telco expertise, purpose-built for enterprise.