Use Cases/Fintech/Transaction Fraud Alert

Transaction Fraud Alert

Instantly alert customers to suspicious transactions and let them respond in one tap.

9:41

T

Transaction Fraud

online

Message

Messaging Capabilities

💬

Suggested Replies

One-tap reply chips shown below a message so customers respond instantly without typing.

🃏

Rich Cards

Full-bleed image with title, description, and action buttons — all inside the native Messages app.

📌

Security Actions

A rich messaging capability.

How It Works

1
Business sends: "🚨 Unusual activity on your Visa ****4521. $340 at Best Buy, New York. Was this you?" — with quick replies "✅ Yes, it's me", "🚫 Block my card"
2
Customer taps: "🚫 Block my card"
3
Business shows a Rich Card — "🔒 Card Blocked Immediately" with buttons "Track New Card", "Report Fraud"

Ready to reach customers on WhatsApp & Viber?

Bind designs and implements messaging flows that drive measurable results.

Why WhatsApp & Viber?

Reach customers where they already are — 2B+ WhatsApp users and 1B+ Viber users
Rich media: images, carousels, and action buttons in every message
Verified business sender — customers know it's really you
Higher open rates than email and traditional SMS
Two-way conversations that drive real engagement and conversions

More Fintech Use Cases

💳 Your credit card payment of £847.50 is due in 3 days (Apr 3). Avoid late fees!9:41

⚡ Pay Now9:41

Confirm Payment

Confirm Payment

£847.50 from Chase Current ****2341 Scheduled: Today

✅ Confirm9:41

✅ Payment of £847.50 confirmed! Your account is up to date.9:41

💳 Your credit card payment of £847.50 is due in 3 days (Apr 3). Avoid late fees!

9:41

⚡ Pay Now

9:41 ✓✓

Confirm Payment

Confirm Payment

£847.50 from Chase Current ****2341 Scheduled: Today

9:41

✅ Confirm

9:41 ✓✓

✅ Payment of £847.50 confirmed! Your account is up to date.

9:41

Bill Payment Reminder

Reduce missed payments with smart reminders and one-tap pay confirmation.

Rich CardsQuick PaySuggested Actions

📊 Good morning! Here's your March 2025 account summary.9:41

View Details9:41

Current Account

Current Account

Balance: £3,240.00

Savings Account

Savings Account

Balance: £12,450.00

Credit Card

Credit Card

Balance: £847.50 due

View History9:41

Savings Account

Savings Account

Balance: £12,450.00 Interest earned in March: £18.50 Annual rate: 1.85% AER

📊 Good morning! Here's your March 2025 account summary.

9:41

View Details

9:41 ✓✓

Current Account

Current Account

Balance: £3,240.00

Savings Account

Savings Account

Balance: £12,450.00

Credit Card

Credit Card

Balance: £847.50 due

View History

9:41 ✓✓

Savings Account

Savings Account

Balance: £12,450.00 Interest earned in March: £18.50 Annual rate: 1.85% AER

9:41

Monthly Account Summary

Deliver a rich monthly overview of account balances and spending insights.

CarouselRich CardsOpen URL

🎯 Great news! You're pre-approved for a personal loan up to £15,000 at 6.9% APR. Offer expires Apr 10.9:41

See Details9:41

Pre-Approved Loan Offer

Pre-Approved Loan Offer

£15,000 at 6.9% APR 36-month term Monthly payment: £463 No arrangement fee

Calculate Payment9:41

£10,000 over 36 months = £309/month. £5,000 over 24 months = £224/month. Which works for you?9:41

🎯 Great news! You're pre-approved for a personal loan up to £15,000 at 6.9% APR. Offer expires Apr 10.

9:41

See Details

9:41 ✓✓

Pre-Approved Loan Offer

Pre-Approved Loan Offer

£15,000 at 6.9% APR 36-month term Monthly payment: £463 No arrangement fee

9:41

Calculate Payment

9:41 ✓✓

£10,000 over 36 months = £309/month. £5,000 over 24 months = £224/month. Which works for you?

9:41

Pre-Approved Loan Offer

Present personalised loan offers to eligible customers with a one-tap apply flow.

Rich CardsSuggested RepliesDeep Links