Return Instructions
Guide customers through a smooth return with clear instructions and extension options.
Messaging Capabilities
How It Works
- 1
Business sends: "🕔 Your rental ends today at 5 PM! Drop off at Zone C, Ground Level. Keys in dropbox." — with quick replies "Start Return", "➕ Extend Rental", "📍 Directions"
- 2
Customer taps: "➕ Extend Rental"
- 3
Business shows a Rich Card — "Choose Extension Length" with buttons "+1 Day £45", "+2 Days £85", "+3 Days £120"
- 4
Customer taps: "+1 Day £45"
- 5
Business sends: "✅ Rental extended to tomorrow 5 PM. New total: £195. We'll email your updated invoice."
Ready to reach customers on WhatsApp & Viber?
Bind designs and implements messaging flows that drive measurable results.
Why WhatsApp & Viber?
- Reach customers where they already are — 2B+ WhatsApp users and 1B+ Viber users
- Rich media: images, carousels, and action buttons in every message
- Verified business sender — customers know it's really you
- Higher open rates than email and traditional SMS
- Two-way conversations that drive real engagement and conversions
More Rental Cars Use Cases
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Deliver rich booking confirmations with all key details and calendar add.
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Upsell vehicle upgrades with rich carousel options before the customer picks up.
Pickup Day Reminder
Send a rich reminder the day before pickup with counter location and check-in tips.