New Account Welcome & Setup
Onboard new customers with a guided setup flow covering key actions in one conversation.
Messaging Capabilities
How It Works
- 1
Business shows a Rich Card — "🎉 Welcome to Monzo, Alex!" with buttons "Let's Go", "Do This Later"
- 2
Customer taps: "Let's Go"
- 3
Business sends: "Step 1 of 3 — Add money to your account to start spending." — with quick replies "💳 Add Card", "🏦 Bank Transfer"
- 4
Customer taps: "🏦 Bank Transfer"
- 5
Business shows a Rich Card — "Your Sort Code & Account Number" with buttons "✅ Done, I've transferred", "Set Up Direct Debit"
Ready to reach customers on WhatsApp & Viber?
Bind designs and implements messaging flows that drive measurable results.
Why WhatsApp & Viber?
- Reach customers where they already are — 2B+ WhatsApp users and 1B+ Viber users
- Rich media: images, carousels, and action buttons in every message
- Verified business sender — customers know it's really you
- Higher open rates than email and traditional SMS
- Two-way conversations that drive real engagement and conversions
More Fintech Use Cases
Transaction Fraud Alert
Instantly alert customers to suspicious transactions and let them respond in one tap.
Bill Payment Reminder
Reduce missed payments with smart reminders and one-tap pay confirmation.
Monthly Account Summary
Deliver a rich monthly overview of account balances and spending insights.