Abandoned Cart Recovery
Win back customers with timely reminders and personalised discount offers.
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Abandoned Cart
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Message
Messaging Capabilities
🃏
Rich Cards
Full-bleed image with title, description, and action buttons — all inside the native Messages app.
💬
Suggested Replies
One-tap reply chips shown below a message so customers respond instantly without typing.
🔗
Deep Links
Direct URL action navigates users straight to the relevant product page or app screen.
How It Works
- 1
Business shows a Rich Card — "Still thinking it over? 🤔" with buttons "🛒 Complete Purchase", "Remove Item"
- 2
Customer taps: "Remove Item"
- 3
Business sends: "No worries! Here's 20% off your next order as a thank-you 💝" — with quick replies "Shop Now", "Maybe Later"
Ready to reach customers on WhatsApp & Viber?
Bind designs and implements messaging flows that drive measurable results.
Why WhatsApp & Viber?
- Reach customers where they already are — 2B+ WhatsApp users and 1B+ Viber users
- Rich media: images, carousels, and action buttons in every message
- Verified business sender — customers know it's really you
- Higher open rates than email and traditional SMS
- Two-way conversations that drive real engagement and conversions
More eCommerce Use Cases
Product Browsing Carousel
Let customers explore your catalog with swipeable rich cards and one-tap add-to-cart.
CarouselRich CardsSuggested Replies
Order Confirmation & Tracking
Send instant order confirmations with rich details and live tracking links.
Rich CardsSuggested ActionsOpen URL
Flash Sale Alert
Drive urgency with time-limited sale notifications featuring rich product carousels.
CarouselRich CardsCountdown