Order Confirmation & Tracking
Send instant order confirmations with rich details and live tracking links.
Messaging Capabilities
How It Works
- 1
Business shows a Rich Card — "✅ Order Confirmed! #5821" with buttons "📦 Track Order", "View Receipt"
- 2
Customer taps: "📦 Track Order"
- 3
Business sends: "Your order is being packed and will ship tomorrow! 🚚 We'll notify you when it's on its way." — with quick replies "Get Notifications", "View Order"
- 4
Customer taps: "Get Notifications"
- 5
Business sends: "Perfect! You'll get real-time updates right here. 👍"
Ready to reach customers on WhatsApp & Viber?
Bind designs and implements messaging flows that drive measurable results.
Why WhatsApp & Viber?
- Reach customers where they already are — 2B+ WhatsApp users and 1B+ Viber users
- Rich media: images, carousels, and action buttons in every message
- Verified business sender — customers know it's really you
- Higher open rates than email and traditional SMS
- Two-way conversations that drive real engagement and conversions
More eCommerce Use Cases
Product Browsing Carousel
Let customers explore your catalog with swipeable rich cards and one-tap add-to-cart.
Abandoned Cart Recovery
Win back customers with timely reminders and personalised discount offers.
Flash Sale Alert
Drive urgency with time-limited sale notifications featuring rich product carousels.