Delivery Confirmation & Rating
Close the loop with photo proof of delivery and a simple satisfaction rating.
Messaging Capabilities
How It Works
- 1
Business shows a Rich Card — "✅ Delivered at 12:47 PM" with buttons "View Photo Proof", "Report Issue"
- 2
Customer taps: "View Photo Proof"
- 3
Business shows a Rich Card — "Delivery Photo" with buttons "⭐⭐⭐⭐⭐ Great", "Report Issue"
- 4
Customer taps: "⭐⭐⭐⭐⭐ Great"
- 5
Business sends: "🎉 Thanks for the 5-star rating! Your feedback means a lot to us."
Ready to reach customers on WhatsApp & Viber?
Bind designs and implements messaging flows that drive measurable results.
Why WhatsApp & Viber?
- Reach customers where they already are — 2B+ WhatsApp users and 1B+ Viber users
- Rich media: images, carousels, and action buttons in every message
- Verified business sender — customers know it's really you
- Higher open rates than email and traditional SMS
- Two-way conversations that drive real engagement and conversions
More Delivery Use Cases
Live Package Tracking
Keep customers updated with real-time delivery progress and driver location.
Delivery Window Reschedule
Offer customers flexible rescheduling options when an earlier slot becomes available.
Failed Delivery Redelivery
Automatically recover failed deliveries by offering simple redelivery options.