Use Cases/Retail/In-Store Stylist Booking

In-Store Stylist Booking

Book personalised in-store styling sessions directly through RCS messaging.

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In-Store Stylist
online
Message

Messaging Capabilities

๐Ÿ’ฌ
Suggested Replies
One-tap reply chips shown below a message so customers respond instantly without typing.
๐Ÿ“…
Calendar Action
Creates a calendar event directly from the message, no copy-pasting required.
๐Ÿƒ
Rich Cards
Full-bleed image with title, description, and action buttons โ€” all inside the native Messages app.

How It Works

  1. 1

    Business sends: "๐Ÿ’… Book a free 45-min personal styling session at your nearest store! Available this week:" โ€” with quick replies "Thu 2:00 PM", "Fri 11:00 AM", "Sat 3:00 PM"

  2. 2

    Customer taps: "Thu 2:00 PM"

  3. 3

    Business shows a Rich Card โ€” "โœ… Appointment Confirmed" with buttons "๐Ÿ“… Add to Calendar", "๐Ÿ“ Directions"

Bind

Ready to reach customers on WhatsApp & Viber?

Bind designs and implements messaging flows that drive measurable results.

Why WhatsApp & Viber?

  • Reach customers where they already are โ€” 2B+ WhatsApp users and 1B+ Viber users
  • Rich media: images, carousels, and action buttons in every message
  • Verified business sender โ€” customers know it's really you
  • Higher open rates than email and traditional SMS
  • Two-way conversations that drive real engagement and conversions

More Retail Use Cases

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TechStore
online
๐Ÿช Exclusive for you! Your nearest store has a deal just for loyalty members today.9:41
๐ŸŽ See My Offer9:41
25% Off All Footwear โ€” Today Only

25% Off All Footwear โ€” Today Only

Show this message at the checkout. Offer valid at Oxford Street until 8 PM.

9:41
Message
9:41
TechStore

๐Ÿช Exclusive for you! Your nearest store has a deal just for loyalty members today.

9:41

๐ŸŽ See My Offer

9:41 โœ“โœ“

25% Off All Footwear โ€” Today Only

25% Off All Footwear โ€” Today Only

Show this message at the checkout. Offer valid at Oxford Street until 8 PM.

9:41

Type a message

In-Store Exclusive Offer

Drive footfall with hyper-personalised in-store promotions for loyalty members.

Rich CardsLocation ActionBarcode
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TechStore
online
๐ŸŒŸ You earned 250 points from your last purchase! Total: 1,850 points.9:41
๐ŸŽ Redeem Points9:41
500 pts โ†’ ยฃ5 Off

500 pts โ†’ ยฃ5 Off

Use on any purchase

1000 pts โ†’ Free Delivery

1000 pts โ†’ Free Delivery

For 3 months

2000 pts โ†’ ยฃ25 Gift Card

2000 pts โ†’ ยฃ25 Gift Card

Any store

Redeem9:41
โœ… Your ยฃ5 discount code is: POINTS500. Use it at checkout online or in-store!9:41
Message
9:41
TechStore

๐ŸŒŸ You earned 250 points from your last purchase! Total: 1,850 points.

9:41

๐ŸŽ Redeem Points

9:41 โœ“โœ“

500 pts โ†’ ยฃ5 Off

500 pts โ†’ ยฃ5 Off

Use on any purchase

1000 pts โ†’ Free Delivery

1000 pts โ†’ Free Delivery

For 3 months

2000 pts โ†’ ยฃ25 Gift Card

2000 pts โ†’ ยฃ25 Gift Card

Any store

Redeem

9:41 โœ“โœ“

โœ… Your ยฃ5 discount code is: POINTS500. Use it at checkout online or in-store!

9:41

Type a message

Loyalty Points & Rewards

Engage members with points updates and personalised reward redemption prompts.

CarouselRich CardsDeep Links
9:41
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TechStore
online
โœจ Our Spring 2025 collection just dropped โ€” be the first to explore!9:41
See Highlights9:41
Linen Blazer

Linen Blazer

ยฃ149 โ€” Limited edition

Silk Midi Dress

Silk Midi Dress

ยฃ199 โ€” New in

Cargo Trousers

Cargo Trousers

ยฃ89 โ€” 3 colours

Reserve9:41
Linen Blazer โ€” Reserved โœ“

Linen Blazer โ€” Reserved โœ“

Limited edition ยท Size M held for 24 hrs at Oxford Street store.

9:41
Message
9:41
TechStore

โœจ Our Spring 2025 collection just dropped โ€” be the first to explore!

9:41

See Highlights

9:41 โœ“โœ“

Linen Blazer

Linen Blazer

ยฃ149 โ€” Limited edition

Silk Midi Dress

Silk Midi Dress

ยฃ199 โ€” New in

Cargo Trousers

Cargo Trousers

ยฃ89 โ€” 3 colours

Reserve

9:41 โœ“โœ“

Linen Blazer โ€” Reserved โœ“

Linen Blazer โ€” Reserved โœ“

Limited edition ยท Size M held for 24 hrs at Oxford Street store.

9:41

Type a message

New Collection Launch

Create excitement around new arrivals with rich carousels and reserve-now CTAs.

CarouselRich CardsSuggested Actions