Use Cases/Retail/In-Store Exclusive Offer

In-Store Exclusive Offer

Drive footfall with hyper-personalised in-store promotions for loyalty members.

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In-Store Exclusive
online
Message

Messaging Capabilities

๐Ÿƒ
Rich Cards
Full-bleed image with title, description, and action buttons โ€” all inside the native Messages app.
๐Ÿ“
Location Action
Opens a map with a pinned location โ€” perfect for store directions and drop-off points.
๐Ÿ“Œ
Barcode
A rich messaging capability.

How It Works

  1. 1

    Business sends: "๐Ÿช Exclusive for you! Your nearest store has a deal just for loyalty members today." โ€” with quick replies "๐ŸŽ See My Offer", "๐Ÿ“ Find Store"

  2. 2

    Customer taps: "๐ŸŽ See My Offer"

  3. 3

    Business shows a Rich Card โ€” "25% Off All Footwear โ€” Today Only" with buttons "๐Ÿ“ Get Directions", "Save Offer"

Bind

Ready to reach customers on WhatsApp & Viber?

Bind designs and implements messaging flows that drive measurable results.

Why WhatsApp & Viber?

  • Reach customers where they already are โ€” 2B+ WhatsApp users and 1B+ Viber users
  • Rich media: images, carousels, and action buttons in every message
  • Verified business sender โ€” customers know it's really you
  • Higher open rates than email and traditional SMS
  • Two-way conversations that drive real engagement and conversions

More Retail Use Cases

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TechStore
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๐ŸŒŸ You earned 250 points from your last purchase! Total: 1,850 points.9:41
๐ŸŽ Redeem Points9:41
500 pts โ†’ ยฃ5 Off

500 pts โ†’ ยฃ5 Off

Use on any purchase

1000 pts โ†’ Free Delivery

1000 pts โ†’ Free Delivery

For 3 months

2000 pts โ†’ ยฃ25 Gift Card

2000 pts โ†’ ยฃ25 Gift Card

Any store

Redeem9:41
โœ… Your ยฃ5 discount code is: POINTS500. Use it at checkout online or in-store!9:41
Message
9:41
TechStore

๐ŸŒŸ You earned 250 points from your last purchase! Total: 1,850 points.

9:41

๐ŸŽ Redeem Points

9:41 โœ“โœ“

500 pts โ†’ ยฃ5 Off

500 pts โ†’ ยฃ5 Off

Use on any purchase

1000 pts โ†’ Free Delivery

1000 pts โ†’ Free Delivery

For 3 months

2000 pts โ†’ ยฃ25 Gift Card

2000 pts โ†’ ยฃ25 Gift Card

Any store

Redeem

9:41 โœ“โœ“

โœ… Your ยฃ5 discount code is: POINTS500. Use it at checkout online or in-store!

9:41

Type a message

Loyalty Points & Rewards

Engage members with points updates and personalised reward redemption prompts.

CarouselRich CardsDeep Links
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TechStore
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โœจ Our Spring 2025 collection just dropped โ€” be the first to explore!9:41
See Highlights9:41
Linen Blazer

Linen Blazer

ยฃ149 โ€” Limited edition

Silk Midi Dress

Silk Midi Dress

ยฃ199 โ€” New in

Cargo Trousers

Cargo Trousers

ยฃ89 โ€” 3 colours

Reserve9:41
Linen Blazer โ€” Reserved โœ“

Linen Blazer โ€” Reserved โœ“

Limited edition ยท Size M held for 24 hrs at Oxford Street store.

9:41
Message
9:41
TechStore

โœจ Our Spring 2025 collection just dropped โ€” be the first to explore!

9:41

See Highlights

9:41 โœ“โœ“

Linen Blazer

Linen Blazer

ยฃ149 โ€” Limited edition

Silk Midi Dress

Silk Midi Dress

ยฃ199 โ€” New in

Cargo Trousers

Cargo Trousers

ยฃ89 โ€” 3 colours

Reserve

9:41 โœ“โœ“

Linen Blazer โ€” Reserved โœ“

Linen Blazer โ€” Reserved โœ“

Limited edition ยท Size M held for 24 hrs at Oxford Street store.

9:41

Type a message

New Collection Launch

Create excitement around new arrivals with rich carousels and reserve-now CTAs.

CarouselRich CardsSuggested Actions
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TechStore
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๐ŸŽ‰ Your Order is Ready!

๐ŸŽ‰ Your Order is Ready!

Collect at Oxford Street store. Order #CC-4412 ยท Counter 2 Held until today 8 PM

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I'm on my way9:41
Great! Head to Counter 2 on the ground floor. Show your order confirmation โ€” no queue needed! ๐Ÿ˜Š9:41
Message
9:41
TechStore
๐ŸŽ‰ Your Order is Ready!

๐ŸŽ‰ Your Order is Ready!

Collect at Oxford Street store. Order #CC-4412 ยท Counter 2 Held until today 8 PM

9:41

I'm on my way

9:41 โœ“โœ“

Great! Head to Counter 2 on the ground floor. Show your order confirmation โ€” no queue needed! ๐Ÿ˜Š

9:41

Type a message

Click & Collect Ready

Notify shoppers the moment their online order is ready for in-store collection.

Rich CardsLocation ActionQuick Actions