Loyalty Points & Rewards
Engage members with points updates and personalised reward redemption prompts.
Messaging Capabilities
How It Works
- 1
Business sends: "🌟 You earned 250 points from your last purchase! Total: 1,850 points." — with quick replies "🎁 Redeem Points", "View Balance"
- 2
Customer taps: "🎁 Redeem Points"
- 3
Business presents a swipeable Carousel with 3 items: "500 pts → £5 Off", "1000 pts → Free Delivery", "2000 pts → £25 Gift Card"
- 4
Customer taps: "Redeem"
- 5
Business sends: "✅ Your £5 discount code is: POINTS500. Use it at checkout online or in-store!"
Ready to reach customers on WhatsApp & Viber?
Bind designs and implements messaging flows that drive measurable results.
Why WhatsApp & Viber?
- Reach customers where they already are — 2B+ WhatsApp users and 1B+ Viber users
- Rich media: images, carousels, and action buttons in every message
- Verified business sender — customers know it's really you
- Higher open rates than email and traditional SMS
- Two-way conversations that drive real engagement and conversions
More Retail Use Cases
In-Store Exclusive Offer
Drive footfall with hyper-personalised in-store promotions for loyalty members.
New Collection Launch
Create excitement around new arrivals with rich carousels and reserve-now CTAs.
Click & Collect Ready
Notify shoppers the moment their online order is ready for in-store collection.